AI automation Miami: the work that stops being done by hand

TL;DR: AI automation Miami work starts with the tasks your team repeats by hand: orders retyped from an email, quotes nobody followed up, payments waiting to be matched to invoices. We measure them in one week, publish what every phase costs, build the task that pays first, and tell you what we refuse to automate.

What this includes

A Miami company rarely runs out of software. It runs out of hours, in the same places every week: an order retyped from one screen into another, a quote that went out and was never followed up, a payment waiting to be matched to its invoice, and a customer asking the same status question for the third time. Business automation in Miami usually comes down to that: not a platform to buy, a shortlist to get right.

This page is about the tasks that stop being done by hand first, in the order we would take them, and about the ones we will tell you to keep doing yourself. It is the local version of the practice these Miami projects sit inside, narrowed to what this market really repeats: teams that answer in two languages, a season that empties the office, one person holding a process in their head.

A week of measurement on your real work: how often each task happens, how long it takes, what it costs when it is wrong
A shortlist you can defend in a meeting, ranked by hours a month and by the cost of a mistake
The first task running end to end on your own records, not a demonstration
A named person for every decision the automation may not take alone
An approval queue for anything that spends money or answers a customer, with the original message attached
A record of what ran, what it changed and who cleared it, plus a stop button your team has pressed in a rehearsal
Your tools kept: the work connects what you already pay for, and which records you are required to keep, and for how long stays your decision

Most of these tasks are small, and they are not the same problem as a back office drowning in paper: when the documents themselves are the difficulty, that is when the pile of paper is the whole problem.

Two tests decide the order for every AI automation Miami project. Volume comes first: a task done a hundred times a week is worth more than one done twice a month. The cost of being wrong comes second, and it decides what stays human. A delivery note read incorrectly is a phone call to a supplier; a credit decision taken in your customer's name is a relationship. Anything in that second category keeps a person in it, and the government guidance that puts a name behind each decision is how we write that down: one name, one decision, no committee.

How it works

The work runs in the same five phases as every project in the studio. The first phase is the one that decides whether any of the rest is worth buying.

Discovery, 1 week, $2,500. We sit with the people who do the work and time it on a normal day: how often it happens, how long it takes, and what it costs when it goes wrong. You finish the week with a ranked list, a fixed price and a date. If the first task turns out to be the money chain rather than a single job, that is the chain that touches money.
Architecture, 1 week, $2,500, credited to the build. Which task goes first, where the information comes from, where it has to land, which decisions keep a person, and what the automation may do alone. That boundary is written in your team's own words: what keeping a person in the loop actually means is the difference between an approval and a notification.
Build, from $5,000, over two to ten weeks. One task at a time, each one shown working on your own records every week and usable on its own, so you can stop after the first.
QA and launch, 1 week, included. The old way and the automated way run side by side until both counts agree, then your team presses the stop button in a rehearsal and watches the queued work survive it.
Care, monthly, from $1,500. When a supplier changes a form, a season changes the volume, or the person who owned the task changes job, the rules are corrected before they touch live work.

Two habits from this market shape the result. A team that greets customers in English and Spanish gets a flow that survives a conversation switching language halfway through, and a business with a busy season gets the change scheduled outside it.

What it costs

Every figure below is where a phase starts. The measurement week turns it into a fixed price and a date for your business, and that number does not move afterwards.

Discovery: $2,500 for 1 week. The ranked list, the hours each task costs you, and the tasks we would refuse to automate.
Architecture: $2,500 for 1 week, credited against the build. The order of work, the approvals, and the record kept of what ran.
Build: from $5,000, over two to ten weeks, depending on how much has to be connected. One task per stage, priced stage by stage, so stopping is a real option.
QA and launch: included in the build. The side-by-side run, the rehearsal on the stop button, and the handover.
Care: from $1,500 a month. Monitoring, rule corrections, and the next task when you decide to do it.

Two things move the price, and both are visible in the first week. The first is how many tools the task touches: reading one inbox costs less than lining up three accounts before a decision. The second is how much of the rule already exists in writing. Where it is written down, the build is short; where it lives in one person's head, part of the build is spent writing it down with them, and we say so in the plan.

There is no quote form on this page, because a price you cannot see is a price you cannot compare. What you buy is a task that stops happening, not a number of hours, and how each phase is priced is published with the whole sequence.

Proof

Food By Box runs 2,500 products and had its storefront rebuilt around its catalogue. Its speed score from Google came out at 95, and monthly visits climbed from 20,000 to 500,000 in 24 months. No address that brought visitors in was left behind in the move.

On a phone, an independent artist's shop in Florida went from 4.8 seconds of waiting to a little over one second, and nothing it ranked for was lost.

Neither project was rescued by a new look. Each had a number agreed before the work started, and the same discipline applies to a task: we count what it costs you today, we agree how the result will be counted, and you read both numbers in your own records. A result we have not measured does not get published, which is why there is no automation engagement here yet. The numbers behind those two projects are published in full.

Miami-Dade is an operations market before it is anything else, and the industries Miami-Dade actually runs on are full of repeated paperwork. Michael Agnassia writes the architecture of every project and reviews the work before launch, after 15 years of e-commerce work; who writes the plan and reviews the work is on our about page. The studio is at 78 SW 7th Street in Brickell, we work US Eastern hours, in English and Spanish, on site across South Florida.

Questions

What should a Miami company automate first?

The task with the most repetition and the lowest cost when it goes wrong. Retyping an order from an email, confirming an appointment and matching a payment to an invoice usually clear that test. Anything that changes a price or makes a promise in your name needs a person at the end of it.

What is not worth automating at all?

Decisions that are rare and expensive to get wrong, anything a customer would experience as being handed off to a machine, and any task whose rules exist only in someone's memory. If the rule is unclear, automating it only makes the confusion faster.

How much does AI automation Miami cost?

Discovery is $2,500 for one week, Architecture is $2,500 credited to the build, and the Build starts at $5,000. Care starts at $1,500 a month. Those are the published starting points, and the measurement week fixes your exact scope, price and date.

Do we have to replace the software we already use?

No. The work connects the tools you pay for today, because a new dashboard nobody opens is not a result. If one of them has to be replaced rather than connected, we say so during the measurement week, with the cost, rather than after you have signed.

Who stays responsible when the automation gets something wrong?

A person, named in the plan. Every action is written to a record with what it was asked to do and what it changed, approvals wait in a queue until someone clears them, and the stop button is tested on your side. Responsibility does not move to the software because the software did the typing.

Can you work with a team that operates in English and Spanish?

Yes. The studio works in both languages, and we build for teams that receive orders, quote requests and complaints in either one, including customers who switch language mid-conversation. The people who do the work with us are the ones who run it afterwards.

What if we have no technical person on staff?

Most of our clients do not have one. Discovery is a conversation with the people doing the tasks today, and the handover is a page your office manager can read. Nothing asks you to keep a machine running.

Why do you publish prices instead of offering a free consultation?

Because a price you cannot see cannot be compared, and an owner deserves a number before the meeting. AI consulting in Miami is often sold by the day, with the price agreed after a call; here the week has a price, a written list and an end date. The free version of that conversation is already on this page.

Should we hire an AI automation agency in Miami, or build this ourselves?

Both are workable, and the answer depends on who owns the task. An outside team earns its fee when the work crosses several tools and someone has to be accountable for the result. If you already have a developer who knows your systems, the measurement week is still the cheap part.

The first week ends with a ranked list of your repeated tasks and a price, and that list is yours either way.
Before an automation is allowed to act on its own if a task has to reach money, keys or customer records.
Choose a time for the first week: one week, $2,500, and a written answer at the end of it.

Sources

NIST on AI risk management
IBM on human in the loop
Internal Revenue Service on recordkeeping
Miami-Dade Beacon Council on the local economy